Berntsen International, Inc., a manufacturer and supplier of survey markers, survey monuments, utility markers and related accessories was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting the Berntsen website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. Berntsen International Inc. has a 4.7-Star Overall Satisfaction Rating, with over 250 five-star reviews to date.
“Berntsen recognizes that surveyors, utility and construction professionals and purchasing agents value their time. We have made a significant investment in making Berntsen's online experience fast and easy,” said Tim Klaben, Marketing Manager. “Customer service is our highest priority. We are delighted that Google has recognized our efforts and awarded us this badge.”
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. In the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Berntsen and the customer to address the issue together. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like Berntsen International attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
Berntsen is proud to give shoppers a more fulfilling online experience as a Google Trusted Store. With a constantly growing inventory of innovative new products, we hope to continue providing our customers with the resources they need while delivering excellent customer service along the way.
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