Customer Service
M-F 8:00am - 4:30pm CST




Parks & Recreation

Famous Monuments

Customer Service & General Sales

For customer service and sales inquiries please contact us between the hours of 8:00am and 4:30pm - Monday thru Friday. (Central Standard Time)

By Phone:
U.S. and Canada:

All other countries: 

By Email:
Contact Form

By Fax:
U.S. and Canada:    

All other countries: 

By Mail:
Berntsen International Inc.
PO Box 8670
Madison, WI 53708-8670

March 13, 2014

"As Survey Dept. Mgr., I have been ordering from your company for over 20 years and I continue to be very pleased with Berntsen products - the online experience is also excellent." Larry A. Van Fleet, RLS (NE), Partner, Ehrhart Griffin & Associates, Omaha, NE

February 10, 2014

"Always professional and on time, Thanks!Joe Flynn, L.S. Dubois & King Inc., So. Burlington, VT

October 28, 2013

"I googled plastic survey caps.  Went directly to the site.  Found what I needed quickly.  Typed in the black lettering info for the caps.  Checked out and received an order confirmation within seconds.  Great Website.  Thank you."  Traci Hoffman, Skyline Surveying, Walla Walla, WA

August 22, 2013

"Great site, easy to find everything I'm looking for and checkout is simple."  Jacob Teegarden, Vasconcelles Engineering Corporation, Springfield, IL

August 21, 2013

"Your site was easier to navigate than others where I looked to find the same item.  On yours it was easy to find what I was looking for on theirs I just got lost in the search engine and never found what I wanted."  Teresa Howdyshell, Howdyshell Excavating, Inc., Mount Solon, VA

July 15, 2013

"Have been using your products for some time.  Your products leave a very professional impression on clients and other surveyors."  Kenneth Anderson, Anderson Surveys, Inc., Hanson, MA

May 21, 2013

"The preview of lettering on survey monuments before ordering is very helpful."  Tayllor S. Johnson, RLS, CORE Engineering Group, PLLC, Yuma, AZ

March 12, 2013

"It's been nice doing business with Berntsen for the last 40+ years."  Bruce Blair, BRB Forensics, Hillsborough, NJ

March 4, 2013

"As always ordering from Berntsen is a painless process. Bottom line: You guys really are the best.  A high quality product with high quality service to back it up.  Keep up the good work."  Kevin Schinnell, Schinnell Surveying & Mapping, Centralia, WA

February 8, 2013

"Love ordering from you guys and quick delivery too.  Thanks." Justin Jackson, Survey Party Chief, Highlands County Engineering, Sebring, FL

November 9, 2012

"First time using this site. Have seen the ads in the trade magazines and thought of Berntsen when we actually needed these items. Ordering couldn't be easier." Kurt Kvam, Meridian Surveying & Engineering, San Rafael, CA

October 29, 2012

"I think your customer service has always been excellent. Whether it is talking to your employees in person, visiting the plant, or on-line, there is always a friendly person to deal with. They always make the customer feel like their needs are top priority. Attitudes and atmospheres like that are rare nowadays. Keep up the good work!" John Moran, Wisconsin DOT, Madison, WI

October 25, 2012

"I used the live chat feature online and the people were great to talk with and very helpful." George Dale, P.L.S., HDR | Stetson, Gillette, WY

July 30, 2012

"Great company!  We have never had a bad experience and your products are always high quality.  We definitely got a kick out of the "survey this" hats that were given in the past.  I have two of them myself!  Thanks for what you do." - Stewart Kling, Kling Engineering, Bryan, TX

July 25, 2012

"Another great experience on a well designed web site. Thanks Berntsen!" - Henry Fichter, AIM Engineering & Surveying Inc., Lehigh Acres, FL

July 23, 2012

"I have checked out other monument companies websites and yours actually works, is current and up to date, easy to follow and clear to customize. This allows me to be quick on acquiring more needed monuments and able to spend more time on clients needs." - Weston Dorszynski, PLS, Vancouver, WA

July 11, 2012

"I found what I was looking for with very little "search" time and had it in the cart and checking out in a few minutes." - Paul W. Culpepper, Landmark Land Surveying, Inc., Minden, LA

June 20, 2012

"With my last order there was a spelling mistake but I placed a call notifying Berntsen of this and there were NO questions asked.  Three days later I had the replacement caps.  The customer service representative was OUTSTANDING!  The client was really impressed with your product."- Mark Hummel, PLS, PSM, Michael Baker, Jr., Inc., Pittsburgh, PA

March 30, 2012

"You guys are great. The only problem I have when I order supplies is that I can never remember my password. Keep up the great work."- Brent Carter, New Horizon Engineering & Surveying, Cedar City, UT

March 29, 2012

"Ordering online was so quick & easy - thanks for a great site!" - Rose Yohannan, Exec. Assistant, Okaloosa County GIS, Fort Walton Beach, FL.

March 20, 2012

"One of the best ordering sites I've seen." - John Gough, Columbia, SC

March 19, 2012

"Very easy to order our company survey markers online." - Rene Perez, Land Survey Party Chief, CEC-Laredo, Laredo, TX

March 12, 2012

"I specifically buy from your firm due to the ease of use of this website.  I could have ordered the same product from our equipment supplier but it would have taken longer to call and figure out what we needed than it was to order with your firm." - Ken Kennon, Kennon Surveying, Warren, NJ

February 22, 2012

"I have used your products before. Very easy to use. Love them." - Don Stivers Land Surveying, Three Rivers, CA

January 21, 2012

"I like being able to just click a button and all of my information from previous orders are still there." - Michael Carroll, Carroll Surveying, Clanton, AL

November 1, 2011

"The countersink drill bit we purchased to install Berntsen concrete markers works PERFECTLY! We scheduled 2 days labor and ended up only using about 5 hours. It's very handy, still in great shape and paid for itself the first time we used it." - Jake Teegarden, Vasconcelles Engineering Corp., Springfield, IL

October 10, 2011

"Thanks for helping me by drop shipping one of the four batches of survey markers on my order.  Berntsen is an asset to me and my employer.  Keep up the great work." - John Mattingly - Senior Project Manager, T. Baker Smith, Inc., Houma, LA

July 25, 2011

"Great website, keep up the good work!." - Grant Fichter, AIM Engineering & Surveying Inc., Lehigh Acres, FL

July 5, 2011

"Great company and consistent quality keeps us coming back.  We are dedicated Berntsen customers." - Stewart Kling, Kling Engineering, Bryan, TX

June 22, 2011

"Once again, Berntsen did not disappoint me.  Your website continues to be an easy way to order. Thanks!" - Raymond Smith, LLS., Surveysmith Land Surveying, Nassau, NY

May 6, 2011

"It was very easy to put lettering on the monument (I thought it would be more difficult online). Very nice site." - Lynn Highland, Geographer, U.S. Geological Survey, Denver, Colorado

March 29, 2011

"I have used your services in the past and find myself coming back to your site as I start my own company for your quality products." - Gary S. Lewis, Castaway Land Surveying, Sammamish, WA

December 29, 2010

"This was the easiest online purchase I have ever made." - Andre' Billeaud, Lafeyette, LA

December 2, 2010

"Website is easy to use, efficient not cluttered. Since I am deaf, the telephone listing button would not let me complete the order unless I entered a number. This has happened at other sites, it's too bad that other types of communications such as 'email' or listing a 'text only number' are not available to enter to over ride and solve that problem."- Russell Talbott, Genoa City, WI

November 5, 2010

"Online chat (live support) was very helpful when I forgot my username and password.  The Berntsen site is very user friendly compared to other websites I am used to." - Mona Ostendorf, Associates Professionals, Inc., Nashville, IL

November 1, 2010

"The one drawback to ordering online is missing the interface with your great employees.  You have been very helpful in the past.  Your website really works quite well and is easy to find and customize the various monuments.  I personally use the website in tandem with your catalog which I will have already marked up and tagged with items I want to order before I get online." - Weston Dorszynski, PLS, Vancouver, WA

October 26, 2010

"You guys never disappoint...Great product, great presentation & great service." - Kevin Schinnell, Schinnell Surveying & Mapping, PLLC., Centralia, WA

August 26, 2010

"I was attempting to order a similar product from another website but was only allowed to order in volume.  I appreciate the ability to order just what I wanted and to have it ship quickly.  The help I received on the phone was very good, very fast, and very courteous.  Thank you." - Daniel P. Kemme, AIA, LEED AP BD+C Dekker/Perich/Sabatini, Albuquerque, NM

June 24, 2010

"Great site. Easy to find and use. I will be back." - Steve Kasten CP, PLS, PSM, VP Surveying & Photogrammetry, Surdex Corp., Chesterfield, MO

June 18, 2010

"It was pretty quick to place my order online.  I am an old time repeat customer and have been happy with your service for many many years!!" - Wayne Wood, Wayne T Wood & Company,  Gray, ME

May 19, 2010

"I have been buying from Berntsen for 12 years and have always been satisfied." - Ken Campbell, Meade County Engineer, Meade, KS

May 5, 2010

"Pleasure doing business.  Website is professional and not difficult for old-time surveyors like me to find my way around." - William Perry, William Perry Surveying, Kilgore, TX

April 22, 2010

"Approximately 5 years ago, I purchased 3¼" aluminum rebar caps for a survey project of my forest land in Northern Wisconsin.  Your "SureGrip" cap fastener design is indeed a sure grip solution.  In the course of a recent logging harvest, one of my survey monuments was directly run over by a tracked logging skidder.  While the top of the monument was significantly scraped up, the cap remarkably stayed securely mounted on the rebar.  If I had not used your product, I am quite sure that I would have lost my property corner monumentation, and incurred the expense of having my surveyor reset the corner.  I am very pleased that I purchased these caps from your company." - Tom Martell, Martell Tree Farm, Florence, WI

April 17, 2010

"I thought I'd save some money by buying my aluminum caps from someone else.  I realize now that your quality is far superior.  Yes, the cap for my set rebar will not be seen by many, but I want to be confident that my caps represent me as professionally as my stationary.  The caps I purchased from your competitors were lacking in quality.  I will be buying from Berntsen from now on." - Raymond Smith, LLS., Surveysmith Land Surveying, Nassau, NY

April 14, 2010

"Great product, we have installed over 200 of the top-security monuments for customers over the years." - Jim Watling, MLS, CLS, P. Eng., Pollock & Wright, Winnipeg, MB

April 12, 2010

"You have one of the most user friendly shopping sites on the web and you're selling customized benchmarks!  Site is top notch!" - David O'Brien, President, SurvTech Solutions, Inc. Tampa, FL

March 26, 2010

"Very pleased with experience.  Have ordered in the past and will again in future." - Kevin Gibbons, P.L.S. Woodrow & Associates Inc. Lower Gwynedd, PA

January 14, 2010

"Your customer service and product line have always been reason to doubt that your website would be any different.  Keep up the good work!" - Kevin Schinnell, Schinnell Surveying & Mapping, PLLC., Centralia, WA

October 1, 2009

"Good help from your customer service number.  He represented you well and had suggested this site for my use - although it was an old catalog in my office that had inspired me to call you in the first place so keep the catalogs coming.  Thanks a lot." - Kerry McCoy, Survey Manager, Garber Surveying Service, Hutchinson, KS

June 23, 2009

"We received the bronze plaque and it looks beautiful and better than we expected.  Based on this and previous orders, Berntsen is a great company to do business with.  Quality products with quality service." - Peter Messier, PLS, PE, Sylva, NC

March 25, 2009

"It was fast & easy to use your online site.  I loved the preview option after I entered all the information.  I was able to see what the final outlook would be,,, which was nice because we then changed the stamping to look more appealing." - McLaury Engineering, Inc., Elk Point, SD

January 9, 2009

"I've been doing business with you for 30+ years.  Always great monuments and good service. The on-line order customization feature is great and very convenient.  It's actually gotten better!  Keep up the good work." - R Scott McClintock, Eco-Land LLC., Nome, AK

October 27, 2008

"One of the best industry websites that I've been to.  It's a pleasure to shop with Berntsen.  Keep up the great work!" - Chad Marthey, Senior Survey Party Chief, Ann Arbor, MI

Berntsen International, Inc.
  • 1-800-518-0934
  • All other countries:
  • +1-608-249-8549
  • PO Box 8670
  • Madison, WI 53708-8670
We accept VISA, Master Card, American Express and Discover Card.