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Contact Information

Customer Service & General Sales

For customer service and sales inquiries please contact us between the hours of 8:00am and 4:30pm - Monday thru Friday. (Central Standard Time)

By Phone:
U.S. and Canada:    1-800-518-0934
All other countries:  +1-608-249-8549

By Email:
Contact Form

By Fax:
U.S. and Canada:    1-800-249-9794
All other countries:  +1-608-249-9794

By Mail:
Berntsen International Inc.
PO Box 8670
Madison, WI 53708-8670

Shipping Information

How soon can I get my markers?

A key ingredient to getting your project done on time! Under most situations our normal production schedule for our most popular items is as follows:

Item:
Days to Ship
After Receipt of Order (ARO)*
QuickShip metal rebar caps
2 business days
Berntsen metal survey markers
2 to 4 business days
Berntsen metal concrete markers
2 to 4 business days
Berntsen monuments
5 to 10 business days
Berntsen access covers
2 to 4 business days
Field accessories (stamp sets, hammers, etc.)
1 to 2 business days
Schonstedt magnetic & cable locators
1 to 2 business days
Permamark plastic caps for rebar & pipe
2 to 3 business days
Morasse plastic caps for rebar
7 to 10 business days
Carsonite boundary posts with SM110 decal
1 to 2 business days
Carsonite boundary posts with custom decal
20 to 30 business days
Plain flags & flagging
1 to 2 business days

* Based on in-stock inventory.  Please allow 2 to 5 days after shipment for delivery.

Real-Time shipping charges available in your Berntsen shopping cart

Choose your method of shipping and we'll calculate your shipping charges as you add to your order.

Delivery Tracking

Tracking number and delivery confirmation sent via email for all web orders shipping out of our Madison office.

Shipping Information

Our primary carrier for Berntsen Products is UPS.  Standard UPS shipments will only be delivered Monday to Friday.  Saturday delivery is available for only Next Day and Second Day Air shipments for an additional cost.  To arrange for Saturday delivery you must contact customer service, and we will update your order.  Saturday delivery is not available for all orders.

2013 Catalogs
  • Surveying Catalog
  • Utilities Catalog
  • Parks & Trails Catalog
  • Construction Catalog
  • RFID Marking Catalog
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