Customer Service
M-F 8:00am - 4:30pm CST




Parks & Recreation

Famous Monuments

Customer Service & General Sales

For customer service and sales inquiries please contact us between the hours of 8:00am and 4:30pm - Monday thru Friday. (Central Standard Time)

By Phone:
U.S. and Canada:

All other countries: 

By Email:
Contact Form

By Fax:
U.S. and Canada:    

All other countries: 

By Mail:
Berntsen International Inc.
PO Box 8670
Madison, WI 53708-8670

How soon can I get my order?

A key ingredient to getting your project done on time! Under most situations our normal production schedule for our most popular items is as follows:

Item: Days to Ship
After Receipt of Order (ARO)*
QuickShip metal rebar caps 2 business days
Berntsen blank metal survey & concrete markers 2 to 4 business days
Berntsen metal survey & concrete markers 3 to 5 business days
Berntsen monuments 5 to 10 business days
Berntsen precast concrete monuments 20 to 30 business days 
Berntsen access covers 2 to 4 business days
Field accessories (stamp sets, hammers, etc.) 1 to 2 business days
Schonstedt magnetic & cable locators 1 to 2 business days
Permamark plastic caps for rebar & pipe 5 to 7 business days
Morasse plastic caps for rebar 7 to 10 business days
Carsonite boundary posts with SM110 decal 1 to 2 business days
Carsonite boundary posts with custom decal 20 to 30 business days
Plain flags & flagging 1 to 2 business days

* Based on in-stock inventory.  Please allow 2 to 5 days after shipment for delivery.
These guidelines do not apply for international shipments. Please contact customer service on additional times and costs.

Real-Time shipping charges available in your Berntsen shopping cart
Choose your method of shipping and we'll calculate your shipping charges as you add to your order.

Delivery Tracking
Tracking number and delivery confirmation sent via email for all web orders shipping out of our Madison office.

Shipping Information
Our primary carrier for Berntsen Products is UPS. Standard UPS shipments will only be delivered Monday to Friday. Saturday delivery is available for only Next Day and Second Day Air shipments for an additional cost. To arrange for Saturday delivery you must contact customer service, and we will update your order. Saturday delivery is not available for all orders.

UPS Shipping map 2022

Berntsen International, Inc.
  • 1-800-518-0934
  • All other countries:
  • +1-608-249-8549
  • PO Box 8670
  • Madison, WI 53708-8670
We accept VISA, Master Card, American Express and Discover Card.